Location: Milan
Contract: Permanent
About the Role
We are seeking a Systems / Workplace Engineer to join a dynamic IT environment supporting enterprise users and infrastructure. This role focuses on managing modern workplace technologies across Microsoft 365 and endpoint management platforms, with a strong emphasis on Intune and device management across Windows, iOS, and macOS.
You will act as a technical point of contact, working closely with stakeholders to ensure high-quality service delivery and reliable system performance.
Key Responsibilities
* Manage and support Microsoft 365 and endpoint environments, including Intune and MDM across Windows, iOS, and macOS
* Administer and maintain Active Directory and Azure AD environments
* Configure and support Exchange Online, SharePoint, OneDrive, and Teams
* Implement and manage device enrollment, configuration, and security policies (iOS/macOS)
* Provide technical support to end users and act as a key point of contact
* Troubleshoot system, device, and workplace-related issues
* Support device deployment, imaging, and basic networking tasks
* Collaborate with stakeholders to ensure clear communication and high-quality service delivery
* Use PowerShell for administration and automation where applicable
Requirements
Must Haves:
* Advanced iOS/iPadOS knowledge (enrollment, app distribution, managed configuration, Apple Business Manager)
* Advanced macOS management (security profiles, workplace configurations, Intune)
* Experience with enterprise video conferencing systems
* Strong understanding of Windows 10/11 deployment, imaging, and basic networking
* Experience supporting users in complex corporate environments
Nice to Haves:
Strong operational experience with Microsoft Intune and MDM (Windows, iOS, macOS)
Microsoft 365 administration experience
Experience with Exchange Online, SharePoint, OneDrive, and Teams
Active Directory / Azure AD administration experience
PowerShell for administration and automation
Strong customer-facing and communication skills
Languages:
Italian and English
What’s on Offer
* Opportunity to work with modern Microsoft workplace technologies in an enterprise environment
* Hybrid working model with onsite interaction as required
* Exposure to complex IT environments and enterprise-scale systems
* Structured environment with opportunities for professional growth
* Collaborative working environment