Logistics order to cash & tender sr. manager

Job Title: Logistics Order to Cash & Tender Sr. Manager
Location: Lombardia, Italy
Contract Type: Permanent / Full Time
Initial compensation: Gross annual salary €75,000 plus variable bonus tied to performance.
Benefits: occupational and non‑occupational accident insurance;
life and permanent disability insurance (>
66%);
supplementaryhealth insurance;
welfare benefits under the CCNL for the chemical, chemical‑pharmaceutical, fiber, abrasive, lubricants and LPG industries.

• Manage the Order to Cash process (orders, shipments, invoicing, collections, returns, non‑commercial programs), ensuring ERP systems are up to date and coordinating with Finance on tax, accounting, and operational matters.
• Supervise warehouse and distribution activities, ensuring compliance with KPIs, product availability and continuity of the logistics flow, including serialization and labeling requirements.
• Lead tender processes, commercial offers and agreements in line with business decisions, ensuring compliance with administrative procedures and monitoring tender procedures.
• Oversee credit collection processes and monitor financial KPIs (DSO) in collaboration with Finance.
• Manage and develop the team through coaching, performance evaluation, talent management and fostering a culture of ethics, collaboration and results.

• Degree or equivalent experience.
• Previous experience in roles involving management/coordination of tenders and/or supply chain/customer service.
• Knowledge of national and international logistics flows.
• Experience or aptitude for managing/coordinating resources and complex cross‑functional projects.
• Strong results orientation and leadership capabilities.
• Excellent command of the English language.
• Strong communication and interpersonal skills.
• Autonomy, proactivity and ability to work in cross‑functional and global environments.
• Capacity to operate in complex and ambiguous situations.
• Knowledge of regulatory aspects, procurement code and hospital tenders.
• Full compliance with internal regulations, ethical and legal standards (including the AIFP Code) and proper management of product safety and quality reports.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law.