Credit and Collection Data Analytics Specialist Job Description: Reporting to Collection Manager, the resource is a member of the Collection Team. The Retail Credit Collection Team covers the full area of lending (Residential Mortgages, Credit Cards, Overdrafts, and Personal Loans) and collects all credit for ING Italy. The Credit and Collection Data Analytics Specialist is responsible for updating and maintaining the Local Retail Credit Collection Policy, defining credit strategy, and overseeing the position to Debt Collection Agencies, controls and governance on external providers and law firms. The specialist creates specific processes to prioritize new activities and achieve all Collection and KPIs goals (local and global). Key Responsibilities
Collection strategy rules and workflow. Governance monitoring and optimization. Effectively manage relations with relevant stakeholders locally and in the Head Office. Collaborate on the Top Management information pack preparation.
Requirements
Hold a degree in Finance, Statistics, Economics, or Engineering. 3 years of relevant experience in the retail credit and collection risk banking sector. Good knowledge of the regulatory framework. Ability to analyze, interpret, and elaborate data (quantitative analytical skills). Understanding of key drivers within the Italian unsecured lending and mortgage market. Experience on lending via digital channels. Expert in Decision Engine credit strategy management (plus). Fluent English.
Preferred Skills
Knowledge of SAS (strong). Knowledge of Excel (strong). Strong sense of accountability, delivering on promises, taking ownership. Out-of-the-box thinker. Problem solver and entrepreneurial. Drive for results. Effective and open communication skills. Enthusiast team player.
Working Conditions Full Time, Permanent, Location: Milan (hybrid). About ING ING offers many opportunities to build a diverse and rewarding career. You will be joining an international, innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose – empowering people to stay a step ahead in life and in business – represents our belief in people's potential. The Benefits of Joining ING
Super flexible smart working. Competitive base salaries and performance-based bonuses. Diverse cultures & innovative mindsets. International environment. Commitment to sustainability. Lots of training development opportunities to help you grow. Lots of moments dedicated to physical and mental well-being. A special day off when it is your birthday: we call it #doyourbirthday. And of course we can't forget: free water & coffee at the office.
Our Commitment Diversity is a fundamental element of our corporate culture and we are fully committed to creating a safe and inclusive environment based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates. Equal Opportunity: All qualified applicants will receive consideration for employment. EEO. #J-18808-Ljbffr