Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment.
Your tasks Main Accountabilities
Define the business strategy in collaboration with the regional director
Manage service teams and back office LCS
Define operational marketing plans in collaboration with Regional Director LCS and Marketing Regional Manager
Establish sales targets and implement
Participate in negotiations with customers if necessary
Key account management
Study and follow the trends of the market and competition
Train sales team on new products and developments
Develop tools (arguments) for products and services (brochure, marketing campaign)
Analyze the sales figures and follow the evolution of margins
Update and follow-up of the CRM
Responsibility for the validation of logistics and software solutions to our customers
Quotation responsibility
Develop the skills of his team
Safety responsibility
Development of short, medium- and long-term business plans
Contribute to the team's performance by displaying a positive and enthusiastic attitude, showing their support and involvement in all activities
Ensure all customer feedback is recorded to support our culture of continuous improvement
Your profile Job Requirements
Training/Education
Master’s degree in business
Professional Experience
Sales experience
Experienced in working in a global functional/matrix organisation
Management experience
Leadership/Other
Inspire and develop teams
Strong communication skills
Proven influencing and leadership
Excellent planning, organizational and time management
Proactive attitude
Knowledge in the field of intra-logistic
Safety knowledge
English CEFR Level B2 (upper intermediate)
Working with Kardex Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.
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