Head of ai center of excellence (ro)

Position SummaryThe Head of AI Center of Excellence will lead a small, high‑impact team of forward‑deployed builders who work directly on real operational and customer problems, turning AI potential into measurable value for the SAP and managed services business.Responsibilities
Hire, develop, and lead a team of technical AI builders.Improve internal managed services performance through AI.Create a high‑performance culture focused on shipping working solutions.Ensure the team works directly with business and technical stakeholders.Prioritize use‑cases based on value, feasibility, scalability, and strategic relevance.Establish clear entry and exit criteria for CoE involvement.Identify the business problem;
validate whether AI is the right mechanism.Define target outcome and KPIs.Build or orchestrate a working MVP.Test with real users, real data and constraints, measure impact.Decide whether to stop, scale, hand over, or productize.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.7–10 years of hands‑on experience in full‑stack, backend, platform, integration, or automation engineering, using TypeScript, JavaScript, Python, or similar modern programming languages.Strong understanding of applied AI, generative AI, agentic AI, and automation.Experience building or leading teams that deliver working software or AI solutions.Ability to architect AI systems and challenge technical decisions.Understanding of enterprise IT, application management, or managed services.Strong appreciation of SAP environments and operational realities of SAP services.Experience with ticketing, service management, and operational data.Experience moving ideas from discovery to MVP to production handover.Strong stakeholder management across business, delivery, architecture, and operations.Ability to prioritize based on measurable value rather than hype.Comfort working within enterprise constraints, standards, and platform decisions.Strong communication skills, fluent English;
German is a plus.
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