Job DescriptionHousekeeping Supervisor (Job Number: HOT0CH5L)Work LocationsHilton Lake Como, Via BORGOVICO 241, Lombardia/Como, Como IT 22100What will I be doing?As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all times
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. Previous experience in a Housekeeping supervisory roleA successful track record of managing a teamStrong organizational and analytic skillsAn attention to detailsStrong communication skillsA passion for delivering exceptional levels of guest serviceProficiency, preferred, with computers and computer programs, including Microsoft Office
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.