Ph3Creative Operations Manager, Amazon Music Design Creative /h3pAre you excited about driving impactful creative programs that elevate the Amazon Music brand and customer experience? Are you driven by the challenge of building and optimizing end-to-end program management frameworks to streamline creative workflows and unlock efficiencies? Do you want to hone your skills in enabling and improving processes alongside a global team of content creators and design experts? If so, the Amazon Music Creative Operations team is looking for a talented, passionate Creative Operations Manager with a track record of strategic program delivery, cross-functional collaboration, and process improvement. /ph3Key Responsibilities /h3ulliSupport creative team capacity planning across campaigns and creative needs /liliHelp maintain creative brief templates and intake processes /liliTrack creative production timelines /liliSupport Creative Directors in workflow management /liliAssist in coordination between internal teams and external partners /liliHelp track creative production costs and budget /li /ulh3Workflow and Process Optimization /h3ulliSupport implementation of content development workflows /liliMaintain process documentation and knowledge repositories /liliHelp identify opportunities for workflow improvements /liliFollow and promote best practices in creative operations /liliSupport creative production workflows for marketing campaigns /liliHelp maintain creative review and approval processes /liliTrack creative versions and marketing asset iterations /liliAssist in creative resource allocation /li /ulh3Stakeholder Engagement and Vendor Management /h3ulliBuild relationships with creative and marketing partners /li /ulh3A Day in the Life /h3pWe're growing quickly and hiring the best talent to drive our creative vision forward. This is an exciting opportunity to join our Amazon Music Creative Operations team as a Creative Operations Manager managing work within our Brand Creative space. In this role, you will be responsible for leading and optimizing key creative programs that span across livestreaming, growth marketing, and product feature launches. You will serve as a central creative operational hub, building the frameworks, governance structures, and cross-functional collaboration mechanisms required to successfully deliver on strategic creative initiatives. /ph3About the Team /h3pThe Creative Operations team is an embedded within the overall Design Creative Ops organization, striving and focusing on operational excellence across all business verticals within Amazon Music. The Creative Ops Team is responsible for establishing the end-to-end workflow and standard operating procedures (SOPs) for creative collaboration with all marketing, product, and partner design teams. We set the standard for the process, earning trust with all partners, biasing for action when working within tight parameters, and using sound judgment to make decisions in areas of ambiguity or uncharted territories. Importantly, the Creative Ops also plays a key role in high-level reporting, defining and tracking key performance metrics, and maintaining comprehensive documentation on our operational processes and best practices. Creative Ops partners closely with our counterparts Brand Creative and Brand Strategy to launch bar-raising campaigns, events, livestreams, features, and promotions. /ph3Basic Qualifications /h3ulliBachelor's degree or equivalent, or 3+ years of project management experience /liliKnowledge of the workflow within a marketing, production, or creative department or company /liliExperience managing multiple projects, prioritizing, planning, and managing time /liliExperience in English-language communication skills, both written and verbal /lili1+ year of experience in creative production, program coordination, or similar role /liliBasic knowledge of marketing channels and asset requirements /liliUnderstanding of brand guidelines /li /ulh3Preferred Qualifications /h3ulliExperience in multicultural communication /liliFamiliarity with creative desktop design tools /liliBasic knowledge of creative and marketing technology stack /li /ulpAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr