PJob Purpose: /ppThe After Sales Service Engineer is responsible for optimal performance and customer satisfaction by providing technical support, maintenance, and repair services for Liugong construction machinery. This role involves diagnosing mechanical, hydraulic, and electrical issues, conducting field service visits, and training customers/operators to maximize equipment uptime and lifespan. /ppJob Responsibilities: /ppTechnical Troubleshooting Repairs /pulliPerform diagnostics, repairs, and preventive maintenance on construction equipment (excavators, loaders, bulldozers, motor grader, skid steer loader, roller, etc.). /liliTroubleshoot mechanical, hydraulic, electrical, and electronic system failures using Liugong OEM software /liliProvide remote or on-site support to minimize downtime for customers. /li /ulpField Service Customer Support /pulliConduct scheduled service visits, inspections, and emergency repairs at customer sites. /liliAdvise customers on proper equipment operation, maintenance schedules, and spare parts management. /liliDocument service reports, including root cause analysis (RCA) and corrective actions. /li /ulpWarranty Spare Parts Coordination /pulliValidate warranty claims and liaise with manufacturers for approvals. /liliRecommend genuine spare parts and assist in parts ordering/logistics. /li /ulpTraining Knowledge Transfer /pulliTrain customers and operators in safe equipment use and basic troubleshooting. /liliStay updated on new product technologies and service manuals. /liliSupport new product launch plans, product testing, and customer demo. /li /ulpCompliance Safety /pulliFollow Liugong OEM guidelines and local safety regulations during repairs /li /ulpRequirement: /pulliCan speak English and Italian /liliAt least 3 years related working experience /liliMajoring in Engineering/Construction machinery or relative majors /liliGood Team work player /liliCustomer focus and could react fast /li /ulpThis position could work base in Bari / Massafra, Italy /ppPls send your English CV /p