PpbLocation: /b Lisbon, Portugalbr/bEmployment Type: /b On-sitebr/bStart Date: /b 8 January 2026 /p h3bPosition Overview /b /h3 pWe are seeking a bCustomer Service Specialist fluent in German and English /b to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. /p pThis role requires strong communication skills, a genuine interest in digital marketing/web design, and the ability to deliver high‑quality support in a dynamic, customer‑focused environment. /p h3bWork Schedule /b /h3 pbMonday to Friday 06:00 to 22:00 (Rotational Shifts) /b /p pTwo consecutive days off: bSaturday and Sunday /b /p pbUber reimbursement up to 25 /b per day for early shifts starting at 06:00 to support commuting /p pbOn-site presence in Lisbon is required. /b /p h3bCompensation Package /b /h3 ul libCompetitive base salary /b + Performance bonus /li liShared accommodation provided /li liMeal allowance per working day /li /ul h3bCandidate Requirements (Mandatory) /b /h3 pThe ideal candidate: /p pHas bexperience or solid knowledge /b in bdigital marketing /b and/or bweb design /b /p pIs enthusiastic and passionate about the digital/web environment /p pIs fluent in bGerman /b and proficient in bEnglish /b /p pDemonstrates strong problem‑solving skills and customer‑service orientation /p pIs comfortable working in rotating shifts (within daytime hours) /p h3bKey Responsibilities /b /h3 pProvide customer support for clients through multiple communication channels /p pAssist users with website creation tools, digital marketing features, and account‑related inquiries /p pTroubleshoot issues related to website setup, functionality, and optimization /p pGuide customers in best practices regarding web presence and digital marketing strategy /p pEnsure accurate documentation of cases and adherence to internal processes /p pCollaborate with internal teams for escalations and product improvements /p pMaintain a high level of knowledge about platform features and updates /p h3bWhy Join the Team /b /h3 pOpportunity to work in a creative, tech‑driven environment /p pExposure to digital marketing and web design industries /p pCompetitive salary + performance incentives /p pWeekends free (Saturday Sunday off) /p pSupport for commuting during early shifts /p /p #J-18808-Ljbffr