At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.We are looking for Customer Engineer UPS/ AC Power to join our team in Rome, Italy!As Customer Engineer UPS/AC Power you will be responsible for start ups, maintenance, and emergency repairs for Vertiv UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Controland the department Manager/Supervisor.What kind of work will you be doing?
Maintenance and commissioning of UPS systems and battery systems at the customer's siteTesting of system parameters and processes, mechanical and electrical troubleshooting, and repair of malfunctionsDocumentation and realization of the assignments on time and on targetUsage of all necessary tools within the VERTIV policiesEmergency Standby within the region
What will make you successful?
Technical Diploma in Electrical/Electronics Engineering or equivalentExperience of working in a technical service or test environment of AC Power equipment essentialComputer Literate (All office associated programs such as, word, excel, outlook)Previous field service experience essentialExcellent customer service skillsStrong communication skillsSelf starter, ability to plan, organise and manage time effectively with an ability to work under pressureClean Valid driving licence
IfYOUare the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES
Customer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial Strength
OUR BEHAVIORS
Own ItAct With UrgencyFoster a Customer-First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out Development
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