Pp Generali Operations Service Platform S.r.l. /p p Feb 23, 2022 /p pGenerali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. GOSP - Generali Operations Service Platform is a joint‑venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 5 branches across Europe and employs about 1,000 people. /p pThe candidate will be part of the team Managed IT Services. Managed IT Service is the GOSP Unit referring to LCTO Italy Division that is committed mainly to operate the IT infrastructure of some very critical applications related to Financial Asset Management like Simcorp, DataHub and Swift. The Managed IT Service team is at the edge between Customers, GOSP’s technical teams and vendors’ supporting people. It operates the IT resources of Financial applications providing a tailored and client‑oriented operating model, competitive with the market both on quality and efficiency. /p pThe candidate actively collaborates with the Managed IT Service members and other GOSP technical teams on both daily operational and periodic activities related to the Services operations, Projects coordination and Demands development. /p pDaily operations of the IT resources with focus on health check, incident and problem solving within strong committed SLAs, in a joint effort with Managed IT Service team members and other GOSP technical units. /p pProactively ensure the highest levels of systems and infrastructure availability. /p pMonitor the performances and the capacity of the infrastructure, collect monthly measures and develop related status reports and trend estimates. /p pSupport the troubleshooting of application incidents and problems, managing the relationship between the Customer’s teams and GOSP regarding evolutions and defect resolution. /p pWrite and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. /p pUphold IT teams in the design and implementation of solutions to meet business requirements; monitor and follow up day‑by‑day project tasks; prepare reports on project progress. /p pCoordinate the activities to develop the Statement of Work for new projects, assessments and opportunities. /p pPropose possible enhancements and analyze further business opportunities. /p h3Requirements: /h3 ul liMaster degree in Computer Science, Engineering or equivalent with a developed business approach /li liFocused on generic extended technical skills instead of specialized vertical skills /li liGood programming skills, good knowledge of MS Office and advanced knowledge of Excel, knowledge of DB query language /li liKnowledge of finance concepts would represent a plus /li liFluency in English and Italian; a second foreign language is a plus /li liStrong learning agility /li liAbility to work autonomously and proactively, taking over responsibility at a very early stage /li liHumble, flexible and hands‑on approach to solving problems with a strong team‑player attitude /li liStrong commitment and resistance to stress and demanding environment /li liGenuine passion for innovation and disruptive technologies /li liStrategic thinking /li liGood public speaking and presentation skills /li /ul h3Skills: /h3 ul liMS Windows Server /li liMS SQL /li liOracle /li liMS Office / MS Project /li liPowershell /li liNetwork concepts /li liCyber security concepts /li liRelational and communication skills /li liExperience in customer management /li liPrevious experience in finance/insurance sector /li /ul /p #J-18808-Ljbffr