We are looking for a Rental Branch Supervisor at Indie Campers.
About Us
Indie Campers, the go‑to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short‑term RV rentals, long‑term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
The Role
We’re looking for travel enthusiasts with a passion for guest service for our depot in Trebbo, Bologna. You’ll be the face of our company, reporting directly to the Regional Operations Manager. Your goal is to ensure an outstanding level of customer service, maintain our fleet of campervans in top condition, and take ownership of all issues that need to be managed to guarantee smooth operation of the depot.
What will you work on?
* Handle incoming reservations, welcoming guests and taking care of check‑ins and check‑outs.
* Take care of the fleet, logistics, and ensure our campervans are maintained in top condition by monitoring maintenance and repair needs.
* Assist in training, supervising, and coaching your team.
* Manage bookings, control activities, stock, local suppliers and cleaning services.
* Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly.
* Prepare and clean our campervans.
* Assist in reselling campervans, preparing and showing them to prospective buyers.
Who are we looking for?
* You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent‑a‑car being desirable.
* You’re fluent in Italian and English (mandatory).
* You’re eligible to work in Italy, have a valid driver’s licence and feel confident enough to drive a campervan (mandatory).
* You’re available to work weekends and national holidays.
* You’re a responsible person who takes their work seriously and can be relied upon.
* You’re well‑organised and good at solving problems.
Details
* The role is set to start on March 2026.
* The contract will be fixed‑term until November 2026, as the Bologna depot is a seasonal one.
Secure your spot in the Indie Team! Are you ready to Go Indie?
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Finance and Sales
Industries
Travel Arrangements
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