PpEnsure the stable, secure, and efficient operation of key business applications while acting as the primary liaison between IT and business functions to translate needs into effective system solutions. Drive continuous improvement, standardization, and optimization of processes across HR, CRM, Project Management, and ERP platforms, supporting digitalization initiatives and ensuring that all systems remain aligned with the company’s strategic objectives. /p h3Responsibilities /h3 ul liAdminister, maintain, and support various IT applications /li liCoordinate system updates, upgrades, and integrations in collaboration with internal stakeholders and external vendors /li liAnalyze business requirements and translate them into functional specifications /li liManage incidents, service requests, and problem resolution across supported applications /li liEnsure data integrity, access management, and compliance with IT security policies /li liProduce documentation, user guides, and training materials; deliver end‑user training when needed /li liMonitor system performance and propose improvement actions /li /ul h3Skills Required /h3 ul li3-5 years of experience in application management, business systems support, or IT consulting /li liHands‑on experience with at least one of the listed platforms (Zucchetti, Dynamics CRM, Asana, SAP Business One, SAM), and willingness to learn the others /li liExperience working in cross‑functional environments with business and IT stakeholders /li liBackground in manufacturing or industrial environments is an advantage /li liSolid understanding of application lifecycle management, configuration, and administration /li liAbility to gather requirements, document processes, and create functional specifications /li liBasic knowledge of SQL, reporting tools, and data analysis /li liUnderstanding of integration concepts (APIs, middleware, data flows) /li liFamiliarity with ITIL processes (Incident, Problem, Change Management) /li liProficiency in English; German is a plus /li /ul /p #J-18808-Ljbffr