Car Delivery & Customer Experience Specialist (Part-Time)
C2B & Delivery Specialist (Part-time) for the Cinisello Balsamo location.
Responsibilities:
* Manage independently interactions with customers at the location and via phone/email.
* Support customers during vehicle delivery, explaining vehicle and contract features and handling documentation.
* Handle logistics of delivery: moving vehicles within the facility, preparing and verifying final vehicle condition.
* Greet customers wanting to sell their car and gather all required vehicle information (condition, mileage, options, etc.).
* Perform an initial visual assessment of the vehicle and manage the relationship with the customer during internal verification.
* Communicate assessment outcome clearly and professionally.
* Collect and analyze documentation and information with relevant company functions.
* Upsell services during vehicle delivery.
Prerequisites:
* 1-2 years of customer contact experience (customer care, reception, sales).
* Valid driver’s license (Category B).
* Excellent communication and active listening skills.
* Attention to detail and precision.
* Practical problem‑solving approach.
* Interest in the automotive sector.
* Previous experience with CRM systems is a plus.
Location: Cinisello Balsamo (MI), via A. Lincoln 18.
Schedule: Part‑time, vertical days: Monday, Thursday, Friday and Saturday from 09:30 to 18:30 with one lunch break.
Equal Opportunities: Ci impegniamo a offrire pari opportunità: nelle nostre selezioni valutiamo l’esperienza e le capacità, e valorizziamo la diversità in quanto elemento fondamentale di successo.
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