* Provide front of house and reception services for the client directly.
* Handling the client's reception duties with care, commitment and always in a courteous manner.
* Managing and responding to the client's customer's requirements and requests to ensure a high level of customer support to the JLL clients.
* Anticipate, welcome and announce visitor arrivals.
* Management of visitor access cards and signing in.
* Telephone enquiries (internal & external).
* Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
* Handle couriers, post deliveries and collections.
* Keep reception area neat and tidy.
* Check e-mails react accordingly.
* Book taxis in line with the client's policy and procedures.
* Ensure all activities are carried out are in accordance with Health and Safety policies.
* Manage client requests via the ticket's system in place.
* Support with events.
* Issuance of packages and letters.
* Receipt, handling, registration and storage of office supplies.
* Office supplies warehouse management.
* Booking of meeting rooms.
* Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.