JD for PA
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At Amazon, we strive to be Earth’s most customer‑centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
Job Title
Process Associate (PA)
Location
Bangalore
Summary
Amazon is a highly data driven company passionate about its customers. It is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associate who mentors and guides the associates towards ensuring they meet the customer expectation by following our standard work practice while keeping safety and quality in mind.
Job Deliverables
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* Daily Management of shift: Administrative management of associates, job allocation to associates, monitoring and mentoring of associates on productivity, quality and safety, monitoring status of counts and problem solving queues.
* Responsible for shift quality and associated action plans.
* Preparing and implementing training and development plans for associates.
* Conduct 4M and 5S audit for the respective work stations on a daily basis.
* Stand‑in for Area Manager.
Basic Qualifications
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* 1+ years of Microsoft Office products and applications experience.
* High school or equivalent.
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
* Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
Preferred Qualifications
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* Work 40 hours/week, and overtime as required.
Accommodations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. xjrgpwk
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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