1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. We operate a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort that support our customers' journey to self-expression. We have over 750 stores across North America, Europe, Asia, and the Middle East, along with e-commerce sites. At Abercrombie & Fitch Co., we prioritize our people by offering equitable compensation, benefits, flexibility, and engagement opportunities, including Associate Resource Groups and community involvement. Job Description The Key Lead ensures all customers receive a quality in-store experience by acting as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates, and driving store performance through customer experience and team achievement of sales goals. What You’ll Do Opening & closing routines Product knowledge & brand awareness Business understanding Proactive thinking Attention to detail Register/Point of Sales use Asset protection Visual displays System skills Work Schedule Requirements Availability: Schedule varies weekly, at least 20 hours/week, including weekends and holidays. Hours may increase during peak times. Il Ruolo Il Key Lead garantisce un'esperienza di qualità ai clienti, supervisiona le operazioni del negozio, e guida le prestazioni del team focalizzandosi sull'esperienza del cliente e sugli obiettivi di vendita quotidiani. Mansioni Principali Procedure di apertura e chiusura Conoscenza dei prodotti e dell'identità del marchio Competenze analitiche Pensiero proattivo Attenzione ai dettagli Prevenzione perdite e sicurezza Presentazione e supervisione della zona vendita Aderenza alle politiche e procedure Disponibilità Contratto di 20 ore settimanali, con grande flessibilità e possibilità di aumento delle ore Lavoro su turni, inclusi weekend e festività Qualifications Diploma di scuola superiore o equivalente preferito Almeno 1 anno di esperienza nel retail preferito Fluenza in inglese e italiano (CEFR B2) Competenze di customer focus, comunicazione, interpersonali, conoscenza di trend moda, assertività, flessibilità, multitasking, etica professionale Additional Information Benefit include quarterly sales bonus, employee discount, flexible schedule, career growth opportunities, brand ambassador opportunities, training, and a supportive team environment. We are an equal opportunity employer. J-18808-Ljbffr