H3Housekeeping Manager - Splendido Mare a Belmond Hotel Portofino /h3h3Housekeeping Manager - Splendido Mare a Belmond Hotel Portofino /h3p4 weeks ago Be among the first 25 applicants /ppSplendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.brWe are looking for an Housekeeping Manager to join our Housekeeping team.brThe ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.brstrongMain duties and responsibilities:br/strongulliSupervise housekeeping operations in all areas /liliEnsure the hotel maintains the highest standards of cleanliness, hygiene, and aesthetic appeal /liliTrain and manage housekeeping staff to ensure they provide top-level services while adhering to company policies /liliConduct regular performance evaluations of staff and provide constructive feedback to support their professional development /liliDevelop and implement training programs for new hires as well as ongoing training for existing staff /liliEstablish and enforce standard operating procedures (SOPs) for cleaning and maintenance tasks to ensure consistency across all areas of the hotel /liliMonitor daily operations to ensure all housekeeping activities are carried out efficiently and promptly /liliEnsure guest rooms, public areas, back-of-house areas, and grounds are maintained according to established cleanliness and quality standards /liliCoordinate with other departments such as maintenance, front office, and laundry services to ensure seamless operation /liliPrepare annual budgets for the housekeeping department in collaboration with financial managers /liliManage inventory levels of cleaning supplies, linens, uniforms, equipment, etc., ensuring adequate stock while controlling costs /liliImplement quality assurance measures to regularly inspect facilities for cleanliness and maintenance issues /liliAddress any guest complaints regarding housekeeping service promptly and efficiently /liliStay updated on the latest trends in cleaning technology and sustainability practices to continually improve service delivery /liliPromote environmentally friendly cleaning practices throughout all operations under supervision /liliEnsure compliance with all local laws regarding health and safety in hospitality settings /liliProvide regular reports on key performance indicators (KPIs), challenges faced, solutions implemented, and suggestions for operational improvementsbr/li /ulstrongRequirementsbr/strongulliExtensive experience in luxury hotel housekeeping management. /liliBachelor's degree in Hotel Management or a relevant field preferred. /liliDemonstrated leadership skills with a track record of developing high-performing teams. /liliStrong organizational skills with an ability to multitask efficiently in a fast-paced environment. /liliExcellent communication skills both verbal and written. /liliProficient in English and Italian /liliSolid experience and knowledge of Leading Quality Assurance (LQA) standardsbr/li /ulstrongOther requirements:br/strongulliEffective communication, emotional intelligence, adaptability /liliCollaboration: be able and willing to work as a team player /liliDrive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues /liliGlobal perspective: treat each other with respect and inclusiveness regardless of position, level or backgroundbr/li /ulstrongBenefitsbr/strongstrongBelmond and you:br/strongulliWe offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 1, Housekeeping Manager /liliStart date: July 2025 End date: January 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido Mare and a career path /liliSalary as by CCNL + increase based on seniorirty and skill level, separate payslip for 13°,14° and TFR /liliAccomodation, including breakfast, staff cantine /liliBus ticket as benefit for the contract period /liliDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beveragebr/li /ulstrongAbout Belmond:br/strongulliBelmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with46remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. /liliBelmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. /liliBelmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace /li /ul /p /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Other /lilih3Industries /h3IT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at Belmond by 2x /ppGet notified about new Housekeeping Manager jobs in strongPortofino, Liguria, Italy /strong. /ph3Store Manager - NEW OPENING - Cc Genova Fiumara /h3h3Store Manager - Nuova Apertura Smashie Genova /h3h3STORE MANAGER - NEW OPENING WATERFRONT MALL GENOVA /h3h3Room attendant Season 2025 - Splendido Mare, A Belmond Hotel Portofino /h3h3Room attendant Season 2025 - Splendido Mare, A Belmond Hotel Portofino /h3pWe’re unlocking community knowledge in a new way. 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