PstrongUnox S.p.A. /strong, a market leader in high-end oven production and recognized as a emGreat Place to Work® /em in Italy for the seventh consecutive year, is looking for an Inside sales and Telemarketing professional with proven experience in call center environments. In this role, you will be the first point of contact for potential clients, engaging with them through multiple communication channels—including phone, live chat, WhatsApp, and email. Your goal will be to understand their needs, present the best solutions, and guide them toward a successful purchasing experience. /ppbr/ppstrongKey Responsibilities /strong /pulliManage daily outbound and inbound communications via phone, chat, WhatsApp, and email to generate qualified leads and move prospects through the sales funnel. /liliUnderstand customer needs through active listening and deliver tailored product recommendations. /liliCollaborate closely with our external sales team and distribution partners to ensure a seamless customer experience. /liliMaintain accurate and up-to-date records of all interactions and opportunities in the CRM system. /liliCreate and manage quotations and follow up consistently to ensure high lead conversion. /liliAnalyze market feedback and customer behavior to continuously refine your outreach strategy. /liliProvide proactive support to clients, ensuring they remain engaged throughout the pre-sale process. /li /ulpbr/ppstrongRequirements: /strong /pulliMinimum 2 years of experience in a strongcall center or telesales role /strong; familiarity with high-volume, multi-channel environments is essential. /liliStrong interpersonal and communication skills, with the ability to adapt tone and messaging across different platforms. /liliDemonstrated ability to build rapport and establish trust with customers remotely. /liliComfortable using CRM systems, messaging platforms, and digital tools. /liliFluency in strongEnglish /strong is required; additional 1/2 languages are a plus. /liliBachelor's degree in Languages, Marketing, Business, Communication, or related fields. /liliHighly organized, resilient, and goal-oriented. /li /ulpbr/ppstrongWhy Unox? /strong /ppstrongContinuous Innovation /strong: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects. /ppstrongWork Environment /strong: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues. /ppstrongProfessional Growth /strong: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth. /ppstrongWork-Life Balance /strong: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees. /ppemThe job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations. /em /p