Experteer Overview
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As a key member of Campari Group’s Global IT Supply Chain team, you will bridge business needs with technical solutions to design, implement, and optimize critical applications across Logistics and Customer Service. You’ll drive IT initiatives along the O2C process, ensuring system stability, performance, and adoption while aligning with governance standards. Collaborating with global and regional stakeholders, you’ll deliver measurable value and foster innovation in a fast-paced, multinational environment. This role offers the chance to shape core supply chain capabilities and customer experience through technology.
Benefits
Drive the evolution of IT solutions across the Order-to-Cash process (order management, logistics execution, customer experience)
Gather requirements from business stakeholders and translate them into technical solutions
Lead IT projects, coordinating global rollouts, upgrades, and integrations within Campari systems landscape
Ensure application availability, stability, and user adoption; maintain architecture and procedure documentation
Manage enhancements, delivery plans, and SLA performance with AMS teams
Handle critical incidents and escalation processes; manage vendor relationships and contractual obligations
Responsabilità
5+ years in similar multinational or consulting roles in Customer Service and Logistics
Bachelor’s degree in relevant xjrgpwk field
Experience with SAP S/4HANA Supply Chain (SD, LE, TM, MM) is essential
Familiarity with integration technologies (IDocs, EDI, API) and middleware; ITIL/AGILE experience a plus
Strong business acumen in end-to-end O2C, Logistics/Transportation, and Customer Service processes
Excellent communication and stakeholder management skills
Fluent English; Italian and a third European language are plus
Willingness to travel up to 10%
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