Job Title
Clinical Specialist, Triveneto – Johnson & Johnson MedTech
Location
Pomezia, Roma, Italy (TriVeneto area: Veneto, Friuli Venezia-Giulia, Trentino Alto Adige)
Job Overview
Johnson & Johnson MedTech is looking for a Clinical Specialist to support sales and provide technical assistance for Medical Devices & Diagnostic products in the Neurovascular sector.
This role plays a vital part in helping healthcare professionals prescribe and recommend products while gathering customer feedback for continuous improvement.
Responsibilities
Provides technical support to physicians, nurses and other medical professionals on company products and services.
Making sales presentations to customers.
Demonstrates proper use of products to customers.
Makes regular visits to customer locations to gather company product information and market conditions.
Evaluates, diagnoses and repairs malfunctioning equipment in response to service calls.
Provides technical support for upgrades and other special service programs to support activities.
Develops customer and product focused technical packages.
Provides technical analysis and documents as required.
Follows up with customers to resolve any issues of using products and ensure satisfaction.
Facilitates understanding of clinical trial data.
Eligible for sales incentives and commissions.
Qualifications
A minimum of a Bachelor's degree is required; a master's degree in biomedical engineering, technical medicine or similar is preferred.
Experience within the medical device field or neurovascular is a plus.
Fluent in Italian and English, both verbal and written.
Excellent interpersonal skills; ability to build strong relationships quickly.
Capacity to gain in-depth product and procedure knowledge and communicate effectively with all key stakeholders.
Self-disciplined, organized and able to take ownership and responsibility for business objectives.
Highly motivated with a strong desire to succeed in a demanding role.
Team player and independent thinker.
Ability to positively influence thinking, behavior and gain commitment.
Trained to apply advanced Microsoft Office skills: Word, Excel, PowerPoint and Outlook.
Valid driving license.
Required Skills
Clinical Operations
Sales
Stakeholder Management
Preferred Skills
Business Development
Collaborating
Communication
Continuous Improvement
Customer Centricity
Execution Focus
Marketing Integration
Operational Excellence
Performance Monitoring
Problem Solving
Process OptimizationSales Enablement
Sales Support
Solutions Selling
Standard Operating Procedure (SOP)
Supervision
Employment Details
Employment type : Full-time
Seniority level : Not Applicable
Job function : Health Care Provider (Business Enablement/Support)
Job sub-function : Clinical Sales – Surgeons (Commission)
Job category : Business Enablement/Support
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