Social network you want to login/join with: (Senior) Customer Success Manager Italy, Arezzo Client: Location: Job Category: Other - EU work permit required: Yes Job Reference: 3147576622643675136337136 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 Job Description: Your mission You are responsible for our Italian customers and handle all communication. You introduce innovative payment processes for car dealer groups and other industries. You are responsible for training operational managers (remotely/on-site) on our product usage. You identify potential onboarding issues and resolve them in coordination with customers and colleagues. You oversee upgrades of our solution for existing clients. You help to improve our product and processes through close customer contact. Your profile You have at least 5 years of experience in digital (multi) project management, with proven successful projects. You work in a structured, organized manner, even under stress, managing multiple tasks. You communicate clearly and confidently at C-level, even in tense situations. You are willing to travel to customers. You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment. Experience in automotive or software sectors is a plus but not required. Why us? Be part of one of Europe's most exciting FinTech scale-ups. Benefit from extensive training and development opportunities. Enjoy an open, transparent corporate culture where your ideas are valued. Possibility of remote work. Participate in monthly team events focused on team spirit and fun. About Us We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we've developed bezahl.de, the first all-in-one digital payment management platform for automotive trade, streamlining payment processes and enabling fully digital, multi-method payments for dealerships.
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