Benefit Implementation/AdministratorWork Type: Remote from Italy (Full time)Contract: 3 monthsJob Responsibilities:Be responsible for the benefits administration for client’s employees located in EMEA region, create, define and maintain process documentationResolves cases and enter benefits data in the system for our client’s employeesCollaborates with the client to resolve requests they may have related to a project or an escalated employee issueProvides input in the process design and technology capabilities to ensure optimal process support from a benefits perspectiveContributes to projects utilizing standard project management disciplinesWorks daily with other colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employeesWorks on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.Works with Excel Calculation sheetsProblem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specificationsProvides creative solutions to continuously improve and optimize client deliveryParticipates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as requiredTakes an active part in Process Transition from client to office, as requiredRequirementsEnglish Language – C1 Level is required (CEFR scale or equivalent)At least 3 year of experience in Benefits Administration/HR Administration/Payroll areaExtensive analytical and problem-solving skillsExperience in implementations and process documentation creationHigh level exposure in fast paced environmentGreat Time management skillsExperience in MS Office is a mustVery good knowledge of MS ExcelWorking experience in Benify/Benifex system or SHARP (SAP HR) would be an assetExperience in implementing benefits for France, UK, Belgium or Romania is an assetSpotless record and strong ethos