TAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.
Job Responsibilities
A TAG Heuer Client Advisor plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on their own KPIs, always delivering memorable experiences & services in store. Supports colleagues and other team members in the boutique.
Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique. Achieves individual clienteling objectives leveraging all tools provided. Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way.
Contributes to all daily processes under the supervision of the Boutique management and applies rigorously all guidelines related to grooming, attitudes, and visual merchandising.
Qualifications & Profile
* Client discovery, product presentation, storytelling, upselling, handling of objections, sales closing.
* Understanding of sales KPIs, knowledge of client and clienteling KPIs.
* Knowledge of digital tools.
* Knowledge or interest in brand DNA, history & collections.
* Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long-term relationship with clients.
* Open-minded, excellent interpersonal and communication skills.
* Energetic, self-motivated, action and results-oriented.
* Self-starter, able to work effectively in a fast-paced and dynamic environment.
* Adaptable to changes, flexible, able to bring up new ideas and solutions.
* Team spirit, high integrity and transparency.
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