RequirementsYou have successfully completed your training as an IT specialist or a comparable education and can demonstrate at least five years of professional experience in a corresponding position in system and network administration.You have very good knowledge of Microsoft client and server operating systems, O365, Azure AD, Active Directory and GPO management, Intune, SCCM.You have knowledge of IP networks up to Layer 7 and/or can provide corresponding support.You are characterized by high communication skills and service orientation.You are able to drive IT Infra projects as a member and also in a leading roleYou have a self-reliant, reliable, and team-oriented way of working.You are willing to travel occasionally to our locations for business trips (within the region).You speak Italian, and English at good level (both spoken and written).What your day as an IT Technical Engineer looks like:User support in the Microsoft environment (Windows OS, Office 365) via remote maintenance.Administration of Windows AD services.Installation, troubleshooting and maintenance of GXO standard hardware and software.Administrative tasks within the IT department.Participation in roll-out projects or new setups in coordination with the Central Teams.Give input for project start and determination of project scope and steps.Design or support the making of the IT Infra Design for new warehouses, customers or rebuilds.Documentation of IT processes.Ticket processing (2nd and 3rd line support).Escalation point of contact for users regarding IT-related questions with a high service orientation.Administration of servers and/or computer networks.Implement, test, and troubleshoot Wi-Fi networks.Coordination and management of network, hardware and Backoffice Application provided in the frame of daily support activities and new projects.What do you bring?You are the proactive pioneer who takes initiative and responsibility in IT projects, always looking for opportunities.Keeps an overview, is task-oriented, works in a result-oriented way.Used to work on a project basis and able to support and run projects.Good communication skills to work with external partners local and globally.You are a decisive person who takes initiative, acts proactively, and focuses on results to be achieved.You can influence, convince appropriately, think from the other person's point of view, and are able to create support, motivate and stimulate. xpavfwm You are by nature a connector both inside and outside the organization, strong in stakeholder management.#J-18808-Ljbffr