Location: Milan - Brera - ItalyType: Full-Time | Executive RoleDepartment: Human Experience & Talent StrategyCompensation: Starting from € 1000,000 + based on experience and value alignmentWe are Queen of ClubsLeaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments.Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent, a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.About the RoleThis is not classic HR. This is Human Experience Design. You will lead the full people function across our international offices, shaping the future of how we scout new talent across the best Hospitality Universities in Europe, how we select, interview, hire, onboard, engage, and grow motivated world-class talent in a company built on luxury, excellence, and innovation.You Will:Build and lead the People, New Talents & strategy across our European hubsAttract and retain top-tier talent from the luxury, hospitality, management and travel industriesElevate our employer brand and maintain partnerships with universities to build recruitmentpipelines (EHL, Glion, Les Roches) for elite roles and emerging graduate talentChampion a high-performance, inclusive, and emotionally intelligent culturePartner with C-Level to align people's vision with company growthLead HR operations, compliance, and people analytics with luxury precisionOversee HR systems, compliance, contracts, and people analyticsYou Are:Experienced in leading people functions in hospitality, travel, or luxury environmentsProfessional Advance user of LinkedIn RecruiterMac User and quick with the most common applicationsA confident, elegant communicator in English
(French or Spanish is a plus)Fluent in English, Level C1Obsessed with emotional intelligence, talent development, and cultural fitA trusted partner to leadership, with strong business and interpersonal acumenA modern thinker, ready to reimagine traditional HR into something people loveYou dress with elegance and charm. Your manners are impeccable, and your attitude leadsWe offer:The chance to shape the next chapter of Europe’s most exciting Luxury Travel BrandA Milan-based role with pan-European leadership and travel opportunitiesA dynamic, entrepreneurial, and design-forward environmentAccess to luxury industry events and global networkingCompetitive compensation and performance incentivesCompensation: Starting from Euro 100,000 + Incentives, based on experience and value alignmentMust have:High emotional intelligence, cultural awareness, and team leadership skillsA Master's Degree from a Recognized UniversityYou must live in Milan