About the Role:
We are seeking an experienced IT Systems Director to oversee the day-to-day operation, reliability, and security of all IT systems and infrastructure across our hotel and staff accommodation.
The ideal candidate will have a proven track record in managing IT networks and systems, with a strong focus on data security and GDPR compliance. They will be responsible for administering and maintaining our IT infrastructure, including multimedia systems, internet servers, printers, telephony, backups, and more.
Key Responsibilities:
- Ensure 24/7 functionality and reliability of all IT networks and systems
- Oversee the configuration and maintenance of software, hardware, and network systems
- Administer and maintain our IT infrastructure, including multimedia systems, internet servers, printers, telephony, backups, and more
- Provide user support and training for hotel staff
- Monitor data security and ensure GDPR compliance in collaboration with our data protection specialist
- Manage cyber security risks and initiatives in coordination with our Head Office
- Ensure compliance with PCI standards and manage regular penetration tests
- Implement IT security measures and oversee related compliance tasks
- Lead IT-related projects from conception through execution and development
- Prepare and manage the IT department's budget, forecasts, and reports
- Act as the main point of contact for all IT matters internally and externally (Head Office, vendors, and service providers)
- Supervise and mentor a small IT team
- Vocational training or university degree in IT or related field
- Proven experience in a similar IT leadership role, ideally within the luxury hospitality sector
- Familiarity with Opera PMS and Oracle Simphony is a strong advantage
- Affinity for budgeting, reporting, and IT performance metrics
- Fluency in English and Italian; additional languages are a plus
- Access to professional development, cross-training, and career growth
Benefits:
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- Collaborative and dynamic work environment
- Access to state-of-the-art technology and resources
- Recognition and rewards for outstanding performance