PSelect how often (in days) to receive an alert: /ph3System Specialist Automation /h3pPublished on: Jul 9, 2025 /ppJob Category: After Market Service /ppEmployment type: Regular Full Time /ph3emDiasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. /em /h3h3emOur broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." /em /h3h3bemWhy Join Diasorin? /em /b /h3h3emImpactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world. /em /h3h3emGlobal Reach Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry. /em /h3h3emDiverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive. /em /h3h3emJoin Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward. /em /h3h3emAre you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact! /em /h3pstrongJob Scope /strong /ppSyS Automation are resources, with the same skills as SyS Field but with a specialization in the field of automation, available for coverage in their areas when possible, but with the prerogative to follow automation projects throughout Italy and to follow the assigned customers for every need/criticality. /ppstrongKey Duties and Responsibilities /strong /pulliActs as a contact person during installations for the coordination of any SyS support by collaborating /liliwith the various necessary figures (Technical Lead, Area Service Manager, Automation Service Manager); /liliPerforms customer training on Automation and Middleware; /liliFollows the post-installation part to evaluate any corrections or improvements /lili(flow optimization) together with the Technical Lead and the Field Automation Manager; /liliActs as a contact person for the customers assigned to him with periodic visits; /liliPerforms interventions/maintenance/upgrades at the customers assigned to him; /liliMainly deals with the XL instrumental line, focused on the automation area; /liliIs informed and collaborates with the Call Center on critical issues concerning automation and evaluates action /liliplans; /liliTogether with area colleagues, covers the area of belonging for repair interventions, update campaigns /liliand preventive maintenance; /liliIf necessary, he/she travels for a few days for complex installations or urgent interventions even in /liliareas outside the district; /liliHe/she must be trained on Middleware and management SW; /liliHe/she will have continuous training focused on IT, Software and Hardware topics related to the topic of /liliautomation /liliThe SyS Automation remain resources available for coverage in their areas when possible, /lilibut with the prerogative to follow automation projects throughout Italy and to follow the assigned customers /lilifor every need/criticality; /liliThe SyS Automation in carrying out the activity will respect the general safety instructions contained /liliin DSI-ATTACH-005276; /liliThe SyS Automation will also be used to manage some strategic Must Win customers without our automations, they will have more sensitivity in managing complex situations. /li /ulpstrongEducation, Experience, and Qualifications /strong /pulliTechnical Background /liliHigh school diploma or degree (Engineer or Biological Science) /li /ulpstrongExperience: /strong /pulliExperience in the after-sales field (technical/Application). Laboratory field is a preferred option. /liliExperience with Automation system. /liliAlternatively, other after-sales experiences in the medical sector are acceptable. /liliUsage of tools to carry out technical assistance and specialist support activities /liliknowledge of IT tools (Mail, Office, application SW, etc ...). /liliDeep knowledge of connectivity and cybersecurity aspects /liliPositive attitude in managing customer relations /liliProblem solving approach /liliSpirit of initiative /liliSense of Responsibility for achieving the objectives /li /ulpstrongLanguage: /strong /pulliEnglish is a requirement to follow Corporate Training and understand technical documentation. /li /ulpstrongLocation /strong: /ppstrongTravel Availability: /strong /pulliYes, within the assigned Territory and occasionally in other territories (Italy) /li /ulpstrongWhat we offer /strong /ppReceive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world. /ph3emDiasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. /em /h3h3emIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire. /em /h3h3emDiasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at or 1-800-328-1482 to request an accommodation. /em /h3h3emThe above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. /em /h3h3emDiasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations. /em /h3h3emPlease note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations. /em /h3h3emThis position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department. /em /h3 #J-18808-Ljbffr