PpbJoin one of the world's most trusted logistics and courier brands in Greece. /b /p h3Join one of the world's most trusted logistics and courier brands. /h3 pLocation: Piraeus /p pMonthly Salary: €1,100 + up to €100 Transportation Bonus /p pThe productivity bonus is up to 15% of your gross salary, subject to target achievement. /p pSalary increase to €1,150 after 3 years /p pSchedule: Monday to Friday, 08:00–21:00 (rotational)br/Interview Deadline: |Training Date: /p h3Relocation Packages (Choose your plan) /h3 pAll expenses covered: flight, hotel stay, and real estate agency fee. /p p€250 relocation allowance + agency fee (perfect if you already have housing). /p h3About the Project /h3 pStep into the world of global logistics excellence. Youll represent a leading international courier company operating in 220+ countries and territories, delivering fast, reliable, and innovative shipping solutions. Whether its express deliveries, real-time tracking, or helping businesses move goods efficiently, youll be at the heart of it all — connecting people and possibilities. /p h3What You’ll Do /h3 pAs a Customer Experience Expert, your day revolves around providing top-tier service through calls, emails, and back‑office support. Every interaction matters — youll be the voice and problem‑solver for thousands of customers across Europe. /p h3Daily Responsibilities /h3 pHandle customer inquiries about pickups, deliveries, and shipment tracking (basic and complex). /p pSupport billing, invoice, and claims requests with empathy and precision. /p pGuide customers through account setup and onboarding steps. /p pAssist with technical issues related to company systems. /p pAddress service feature questions, complaints, and pricing inquiries. /p pEnsure all cases are managed in line with company procedures, quality standards, and performance KPIs. /p pYoull work with a supportive Supervisor for escalations and procedural questions — because teamwork and learning never stop here. /p h3What Makes This Role Stand Out /h3 pFully Paid Training – 14 working days to set you up for success. /p p1‑week nesting period post‑training to build confidence before live calls. /p pPerformance‑based growth – upskilling opportunities to handle advanced cases. /p pCertification required before going live – ensuring top‑notch service quality. /p pMonthly coaching and scorecard tracking – your performance and progress truly matter. /p pPart‑time options available for work‑life flexibility. /p h3What Were Looking For /h3 pItalian (C1) and English (B2) fluency. /p pStrong communication skills with a customer‑first mindset. /p pAbility to multitask, stay organized, and adapt to fast‑paced environments. /p pComfort with technology and digital systems. /p pA positive attitude and commitment to continuous improvement. /p pWe make your relocation and work‑life experience seamless: /p h3Equipment Connectivity Support /h3 pCompany‑provided PC with multiple screens /p pMobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection) /p h3Plus: /h3 pComprehensive health insurance and employee discounts. /p pProfessional growth within a world‑leading, innovative company. /p pFree online Greek language courses to enhance your cultural experience. /p pModern, inclusive workspace with break areas and relaxation zones. /p pCommunity events social initiatives – be part of something meaningful. /p pProudly certified as a Great Place to Work for diversity, inclusion, and employee engagement. /p h3Hiring Process /h3 pSubmit your application.br/Take a short language proficiency test (Italian English).br/Complete interview rounds with the hiring team. /p h3Ready to Move Forward? /h3 pJoin a company that's not just delivering parcels but delivering bcareers, connections, and possibilities. /bbr/Apply today and start your next professional journey with ba global logistics leader. /b /p /p #J-18808-Ljbffr