Sales associate - capri

Ph3WHO YOU ARE /h3 pOur contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented. /p h3WHAT YOU WILL DO /h3 pThe Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience. /p h3Business Development Client Management /h3 ul liPartner with management team to strategically achieve sales targets /li liStrive to always increase brand and product knowledge /li liMaster selling skills to satisfy customer needs /li liTake action to maximize the sales opportunity on all categories /li liEmbrace and promote our Retail Excellence Program with both clients and staff /li liBuild strong partnerships with clients, peers, and management through effective communication /li liEnsure superlative customer service standards, to meet customer expectations /li liAct as brand ambassador to build relationships with new customers and VIP clientele /li liDeliver the ultimate Versace experience to increase customer loyalty /li liDrive results through delivering an elevated customer experience both during and after sale service /li /ul h3CRM /h3 ul liCapture customer data all the time /li liProactively take possible actions to maintain a long-term relationship with customers /li liParticipate in the organization of In-store Promotional events /li liImplement and manage the boutique’s community outreach program to maintain active social relationships with clients /li /ul h3Operations /h3 ul liEnsure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.) /li liRemain in compliance with operational and company policies and procedures /li liEnsure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up /li /ul h3YOU’LL NEED TO HAVE /h3 ul li2 + years’ experience in retail – luxury experience preferred /li liComputer skills to include operation of retail sales system, Word, Excel and email /li /ul h3WE’D LOVE TO SEE /h3 ul liAn entrepreneur with the ability to drive results /li liWell connected with a strong ability to engage /li liElevated customer service skills; a true fashion expert with a passion for sales /li liExceptional verbal and written communication skills /li liA positive, outgoing, high-energy personality able to thrive within a high paced environment /li /ul pAt Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V /p /p #J-18808-Ljbffr