At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible.
Our last-mile team is looking for a customer focused, and analytically skilled business analyst to join our team. This person will be responsible for bringing efficiencies and reduce costs using data analysis and visualization tools and processes to support our growing Hub Delivery program business in Europe. Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.
The successful candidate will be able to work with technical and Hub delivery teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with large scale of data.
Key job responsibilities
* Responsible for managing volume allocation and flow to the partners and their jurisdiction
* Responsible for driving alignment across EU Hub Delivery and Sales & Operations planning teams to work towards metric improvements through joint projects and goals.
* Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.
* Degree in Engineering, Statistics, Computer Science, Operations Research, Business Analytics, Information Systems or related field.
* Prior experience of performance metrics, process improvement or lean techniques experience. Experience using data and metrics to determine and drive improvements
* Relevant experience with Excel (Pivot Tables, VLookUps)
* SQL Experience defining program requirements and using data and metrics to determine improvements
* Ability to exercise influence without direct authority
* Process improvements experience
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