Ph3Overview /h3pEdwards is proud to lead the vacuum and abatement industry. Our Field and Onsite Service teams install, commission, maintain, and troubleshoot Edwards products, enabling technology for customers worldwide. The Onsite Service Engineer Level 1 focuses on continuous development of knowledge and technical skills to ensure customer satisfaction and strong teamwork. Field service engineers tackle challenges and find solutions. You will stay composed under pressure and use Edwards processes, systems, and network to find answers. You take ownership of delivering high-quality work and will provide frontline support in installation, commissioning, maintenance, and troubleshooting of Edwards products, prioritizing safety and quality and maintaining high customer satisfaction. This role operates in a fast-paced environment requiring resilience and offers opportunities to learn and develop engineering skills on highly technical equipment. /ppThe mission of the Onsite Service Engineer is to provide best-in-class technical support to customers for semiconductor products, ensuring system and product safety, uptime, and availability to improve customer satisfaction. /ppThe Field Service Engineer accomplishes this mission by performing complex customer support activities including installation, modification, repair, and preventive maintenance of Edwards Vacuum- and Abatement equipment and systems to ensure proper working order. /ph3What You Will Do /h3ulliIndependently conduct key operational activities, such as installation, commissioning, maintenance, and troubleshooting of Edwards products. /liliWhere required, select, accurately maintain, and appropriately use Edwards Product and Field Service Operational information. /liliUndertake software setup, operation, maintenance, and basic analytics. Conduct basic fault-finding and troubleshooting support. /liliWork alongside teammates. /liliLearn and develop knowledge and skills as a Field Service Engineer. /liliProvide detailed and accurate feedback on field service activities and compile clear and concise reports for submission. /liliSet up, operate, and maintain software products and monitoring platforms on Edwards equipment. /li /ulh3What We Offer You /h3ulliA supportive team environment – Work with experienced professionals who value knowledge-sharing and collaboration. /liliExpert training development – Hands-on training with experienced engineers and ongoing technical support to advance your skills. /liliTop-tier equipment – Company laptop, mobile phone, and full PPE. /liliCareer growth – Clear pathways for development and promotion. /li /ulh3About Edwards /h3pEdwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used in a diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of RD applications. /ppEdwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America. /ph3Job Details /h3ulliSeniority level : Not Applicable /liliEmployment type : Full-time /liliJob function : Engineering and Information Technology /liliIndustries : Semiconductor Manufacturing /li /ul /p #J-18808-Ljbffr