Business Analyst Role
We are seeking an accomplished Business Analyst to join our team. The ideal candidate will have a strong understanding of retail operations and be able to effectively communicate with stakeholders.
The successful candidate will work closely with cross-functional teams to ensure proposed solutions align with business goals and technical constraints.
* Elicit, analyze, and document business requirements from stakeholders across retail, technology, and commercial functions.
* Translate business needs into clear user stories, process flows, or functional specifications for development teams and third-party partners.
The role requires the ability to travel to regional customer sites (50%) and commute as required to meet business needs and objectives.
Success is measured by job evaluation criteria including requirements gathering, business and IT alignment, project contribution, functional support, application evolution, process documentation, and soft skills and collaboration.
Key Skills and Qualifications
* Experience as a Business Analyst in retail, omnichannel, or e-commerce.
* Knowledge of store operations, Point of Sale, promotions, inventory, and customer journey.
* Familiarity with systems like ERP, CRM, and e-commerce platforms.
* Strong stakeholder management and communication skills.
* Proficient with process modeling and data analysis tools like Jira, Confluence, Power BI, BPMN, UML.
Benefits and Opportunities
The successful candidate will have opportunities to develop their skills and expertise in a dynamic and innovative environment.
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