What You'll Do: Project Planning & Governance
* Define project objectives, scope, deliverables, and success criteria
* Develop and maintain detailed project plans, including timelines, milestones, dependencies, resources, and budgets
* Establish project governance, reporting cadence, and decision-making forums
* Align project scope with both business and technical stakeholders
Schedule, Cost & Scope Control
* Track project progress, milestones, and deliverables
* Manage budgets, forecasts, and cost variances
* Control scope changes through formal change management processes
* Clearly communicate trade-offs between scope, timeline, and cost
Technical Delivery Coordination
* Coordinate delivery across:
o Software engineering teams
o Data and analytics teams
o Infrastructure and DevOps
o External vendors and system integrators
* Manage dependencies across enterprise systems (e.g. ERP, CRM, POS, WMS, MES, data platforms)
* Ensure readiness for development, testing, and deployment phases
Risk, Issue & Dependency Management
* Identify and manage delivery, technical, and operational risks early
* Maintain risk and issue registers with clear mitigation plans
* Proactively manage cross-team and cross-system dependencies
* Escalate critical risks with clear impact analysis and recommendations
Quality & Delivery Assurance
* Ensure deliverables meet agreed quality and acceptance standards
* Coordinate system testing, integration testing, and UAT
* Ensure non-functional requirements (performance, security, reliability) are addressed
* Support go-live readiness and cutover planning
Stakeholder & Communication Management
* Act as the main point of contact for project status and delivery updates
* Facilitate alignment between business, technical, and vendor teams
* Provide clear, timely, and factual reporting to management
* Manage expectations and resolve conflicts constructively
Vendor & Partner Management
* Coordinate vendor deliverables and timelines
* Track vendor performance against contractual commitments
* Manage third-party risks and system dependencies
* Support commercial and contractual discussions when required
Post-Implementation & Continuous Improvement
* Lead post-implementation reviews and lessons learned
* Ensure outstanding issues are tracked and resolved
* Support transition from project delivery to operations
* Continuously improve project delivery practices and standards
What We’re Looking For:
* 8–10 years of experience in IT project management or technical delivery
* Proven track record delivering complex system or digital transformation projects
* Strong understanding of SDLC, system integration, and enterprise environments
* Experience leading cross-functional technical teams and managing vendors
* Exposure to ERP, omni-channel, data, or manufacturing systems is an advantage
* Strong project planning, risk management, and stakeholder communication skills
* Structured problem-solver with the ability to manage ambiguity and drive decisions
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