La posizione è aperta all'interno del team di Leonardo.:Leonardo is one of the strategic industrial partners of the GCAP (Global Combat Air Programme) program, along with the British BAE Systems and the Japanese Mitsubishi Heavy Industries, aimed at the development and realization of a new generation aerial system, defined as a "system of systems". Used for multi-domain operations in defense, the system will feature a "core platform" connected with other peripheral "adjunct" systems, piloted and unpiloted.The program, one of the most challenging and futuristic for the aerospace and defense industry, will drive the technological revolution that will characterize the sector in the next fifty years. A challenge aimed at strengthening the technological and industrial sovereignty of the countries involved, because it aims to identify and make available those innovative, enabling technologies that will ensure the generational leap, generating positive returns and economic and social progress for the entire country system, for the agevolazioni of new generations.The resources who will work within this program will have the opportunity to access a professional growth path in an international and technologically advanced context.Within the Cyber & Security Solutions Business Area, we are looking for a Service Manager for our Rome Laurentina office.The selected resource will be responsible for:
Representing the main interface with the Customer as well as the point of connection and coordination of the activities of Leonardo's technical verticals dedicated to service delivery; Organizing and conducting periodic SERVICE REVIEWS, in which to represent the trend of services provided, manage any critical issues and propose solutions, adoption of new technologies and/or process improvements; Supervising that thedelivery of managed (MSS) and unmanaged services occurs effectively and efficiently, implementing all necessary actions to ensure compliance with contractual commitments (SLA) and dedicating daily to Continual Service Improvement; Coordinating any escalations in case of serious incidents/changes that may impact service delivery; Assuming the role ofService On-boarding Manager during the on-boarding phase for governing activities and collecting the necessary information to define the necessary steps and key elements for activating the security services provided for in the contract; * Drafting and constantly updating relevant deliverables.REQUIREMENTS:Education:Degree in technical disciplines (STEM) or equivalent background.Seniority:Senior. 5-10 years of work experience in Cyber Security and/or Security Service Manager and/or Management roles are required.Technical and IT knowledge and skills: Ability to conduct Cyber Security projects in multidisciplinary and multi-service contexts; Ability to draft relevant documentation, to support the operational verticals dedicated to Cyber service delivery; Responsibility and management capacity for heterogeneous functional work groups, both local and remote; Knowledge of services provided by a SOC and a Digital Center (RTSM, SDM, SSM, Red Teaming, Threat Intelligence, etc.); Knowledge of the start-up phases of managed services, provided by a SOC; Knowledge of the technical parameters characterizing each service provided by a SOC; Knowledge of the main attack vectors in the current landscape; Knowledge of the phases of an ATP type attack; Knowledge of NIST frameworks and their mapping with services provided by a SOC/Digital Center; Knowledge of ITIL Framework content; Knowledge of main Cyber Security technologies (WAF, PROXY, ANTISPAM, FIREWALL, IDS/IPS, SIEM, EDR/MDR); Language skills:English language knowledge level B1 or higher.Behavioral skills: Analytical skills; Problem solving; Team working; Proactivity;Other:Possession of the following certifications would be a plus:
ITIL v4; CISM; CISSP; ECIH; CEH;Availability for short/medium duration business trips.We look forward to your application: send us your CV within three weeks of the job advertisement opening.How does the selection process work?Following the collection of applications, CVs most in line with the required qualifications are evaluated and identified.Selected candidates have an introductory interview with the Human Resources team, focusing on motivation and aptitude, followed by a technical in-depth interview with the Business.At the end of the process, feedback is provided to the person, both in case of positive and negative outcome.Involvement, enhancement of skills, care for the well-being and safety of people are the cornerstones of our corporate culture.We are committed every day to fostering an inclusive and stimulating work environment, actively promoting the principles of inclusion, equity and diversity enhancement.What we offer?
Fixed remuneration commensurate with the experience and level of the selected person, accompanied by bonuses linked to business results; Opportunities for continuous training and updating of professional skills and soft skills; Work-Life Balance: we promote the right balance between private and professional life starting from hybrid and flexible work formulas; * Well-being: we prioritize the economic, physical, social and psychological well-being of our people, offering multiple solutions close to their needs.Our national collective labor agreement of reference is the CCNL for the Private Metalworking Industry and Plant Installation.Working with us, you will constantly face the challenges of high technology, enhance your skills and build a professional path of excellence.Seniority: SeniorPrimary Location: IT - Roma - Via LaurentinaAdditional Locations:Contract Type: PermanentHybrid Working: Yes