PAs a Receptionist at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! This role is a strongpart-time job, day time shifts with availability to work 6 days a week /strong /ppbr/ppZuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection. /ppbr/ppstrongMain Duties /strong /ppYour key responsibilities will include: /ppbr/pulliGreet guests with a warm, professional welcome that sets the tone for their experience /liliHandle phone calls with courtesy and assist with inquiries or bookings /liliManage reservations, confirmations, and bookings to keep the flow smooth /liliKeep the reception area spotless and inviting /liliAssist guests with requests, ensuring they’re guided to the right team or area /liliCommunicate effectively during shift handovers to maintain a seamless operation /li /ulpbr/ppbr/ppstrongWhat We Look For /strong /ppOur ideal candidate embodies our values and brings: /ppbr/pulliA genuine love for culinary experiences a passion for Japanese cuisine /liliProven experience as a receptionist in a luxury high-volume restaurant /liliAn approachable, motivational leader who thrives in nurturing team talent /liliAdept at handling reservations, guest inquiries, and managing peak service times with ease /li /ul pstrongBenefits /strong /ppWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. /ppbr/ppAs part of our team, you’ll enjoy: /pulliWorld-Class training, designed to inspire and educate /liliGlobal opportunities, experience hospitality around the globe with our five incredible brands /liliFamily Meals are shared daily /liliRewards Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition /liliDining discount, enjoy exclusive discounts across the Azumi group, worldwide! /li /ul pstrongOur Commitment to Inclusivity /strong /ppWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. /p