At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Customer Support Sales Contract Administrator for Beckman Coulter Diagnostics is responsible forSales contracts management in Oracle ERP from creation of contracts to maintenance, renewals, and termination.Billing execution from invoice to disputed resolution.This position is part of the Business Support Department located in Milan (Cassina de' Pecchi). At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Business Support Department and report to the (Manager Post Sales Adm/Business Support Senior Manager) responsible for processing sales contracts for Italy. In this role, you will have the opportunity to:Create and perform maintenance for Sales Contracts in Oracle. Execute Contracts renewals and implement price increase. Process customers billings and invoicing. Investigate and resolve reported Disputed Invoices. Manage Hardware orders from booking of order to customer shipment. Handle customer inquiries, taking ownership and responsibility to ensure appropriate communication is shared between customers and field operations. At least 45% of reduced work capacity certified by competent authoritiesLocal Language and fluent English levelDisplay a willingness to do whatever it takes to "get it done" and holds self-accountable for assigned work. Excellent telephone and communication skills.
Hybrid Job Posting Language:At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work tempo parziale at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.