Sommelier Role Overview
This exceptional role is an opportunity to elevate the dining experience by pairing wines and sakes with unforgettable moments, ensuring smooth service, and delivering top-tier customer satisfaction.
The ideal candidate will possess wine and sake expertise, as well as strong communication skills to interact effectively with customers.
About the Role
In this capacity, you will be responsible for creating a memorable experience for guests by expertly selecting and pairing wines and sakes that complement our menu offerings.
You will work closely with the team to ensure seamless service, maximizing sales and delivering exceptional customer satisfaction.
Key Responsibilities
* Expertly pair wines and sakes with dishes to enhance the dining experience
* Develop and maintain in-depth knowledge of wine and sake varieties, including production methods, flavor profiles, and pairing suggestions
* Provide exceptional customer service, responding to questions and making recommendations
* Work collaboratively with the team to ensure efficient service and maximize sales
* Maintain a clean and organized workspace, adhering to health and safety standards
Requirements and Qualifications
* Demonstrated wine and sake expertise, including knowledge of production methods, flavor profiles, and pairing suggestions
* Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
* Strong organizational and time management skills, with the ability to multitask and prioritize tasks
* Able to work in a fast-paced environment, remaining calm under pressure
* Awareness of and commitment to health and safety protocols
Benefits
We offer a competitive compensation package, including benefits and opportunities for professional growth and development.
Working at Zuma
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our Rome location offers a stunning restaurant and beautiful roof terrace.