Pstrong Join Alibaba Group and Make an Impact on Italy’s E-commerce Landscape! /strong /ppstrongAre you ready to drive growth and success for our customers on one of the world’s most dynamic e-commerce platforms? /strong /ppAlibaba Group is seeking a passionate and results-driven strongSeller Engagement and Education Specialist /strongto play a pivotal role in shaping the future of our platform. /ppstrongWhy This Role is Exciting: /strongAs a strongSeller Engagement and Education Specialist /strong, you will be at the heart of Alibaba’s mission to revolutionize the e-commerce experience. You will play a crucial role in designing educational content and communication strategies to help Italian sellers not only understand how our platform works, but also how to grow their business within our ecosystem. You will collaborate with various internal teams to improve our platform based on seller feedback, ensuring that out marketplace in Italy is always evolving to meet their needs. /ppstrongKey responsibilities: /strong /pulliResponsible for establishing communication and educational materials for sellers in Italy to guide sellers quickly understand platform mechanisms and how to grow business on our platform. /liliDevelop and implement effective seller communication training approaches to promote platform engagement /liliAnalyze seller needs, provide tailored solutions, and assist in resolving operational issues encountered by sellers via training and communication /liliCollaborate with internal teams to drive product optimization aligning with seller requirements /liliConduct regular market analysis, stay informed about industry trends, and provide market insights and business recommendations to sellers. /li /ulpstrongRequirements: /strong /pulliBachelor's degree or above in Business, Marketing, or a related field. /liliFluent in Italian and English. Other languages as Chinese is a plus. /lili5+ years of relevant work experience, with a preference for experience in content creation or client education material development and CRM analysis in commercial sectors /liliFamiliarity with the Italian market, with strong business acumen and market understanding. /liliExcellent communication and negotiation skills, capable of establishing effective relationships with sellers of various sizes via scalable communication ways. /liliTeam player, able to coordinate resources across departments to drive project progress. /li /ulpstrongApplication Process: /strong /ppReady to embark on this journey with us? strongPLEASE SEND US YOUR CV IN ENGLISH /strongAND TELL US WHY YOU'RE A PERFFECT FIT! /ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Analyst, Business Development, and Training /lilih3Industries /h3Internet Marketplace Platforms /li /ulpReferrals increase your chances of interviewing at Alibaba Group by 2x /ppGet notified about new Engagement Manager jobs in strongMilan, Lombardy, Italy /strong. /ph3Strategic Project Manager – Office of the Chief of Staff /h3h3Principal Engagement Manager, Deployment Success Management /h3h3Senior Engagement Manager Workday Success Plan /h3h3STRATEGIC MARKETING PROJECT MANAGER - USA /h3pAgrate Brianza, Lombardy, Italy 2 weeks ago /ph3BOTTEGA VENETA Global Client Engagement Director /h3h3Customer Success Manager, Enterprise (Bilingual - English/Italian) /h3h3Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid) /h3h3Senior Clinical Project Manager ASSUNZIONE 70k RAL /h3h3Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid) /h3h3Senior Customer Success Manager, Mulesoft/ API Solutions /h3h3Manager in Training - ( HORIZONS Retail Program) /h3h3Service Project Manager and Sales Support /h3pNova Milanese, Lombardy, Italy 4 days ago /ph3Freelance Junior Marketing Project Manager (Italian English) /h3h3Strategic Project Manager – Insurance Office /h3h3General Manager (fast-track Leadership Program) /h3h3Employee Relations Manager, EU EXR Risk, Project Compliance /h3h3Employee Relations Manager (12-month FTC), Europe Employee Relations EXR /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr