We are seeking a dynamic and friendly Receptionist to join our team. This part-time role involves creating memorable experiences for our guests, from the initial welcome to their departure.
Key Responsibilities:
* Act as a great host and provide exceptional customer service to our guests.
* Manage check-ins and check-outs efficiently, ensuring a seamless experience for our guests.
* Respond to guest inquiries and provide advice on local attractions, activities, and services.
* Take care of operational tasks, including invoicing, hour registration, online reputation management, and quality checks.
* Be flexible and willing to work in a fast-paced environment, with varying shifts including weekdays, weekends, days, evenings, and nights.
About You:
* You have initial experience in hospitality (at least one year) and are passionate about delivering excellent customer service.
* You possess good knowledge of front office systems, such as ASSD, Fidelio, or SIHOT.
* You have an outgoing personality, enjoy working in a dynamic environment, and are able to multitask effectively.
* You are a people person who enjoys helping others and creating unforgettable experiences for our guests.
* You are fluent in English (B2 level) and Italian.
What We Offer:
* An attractive salary based on your experience and qualifications.
* Extra vacation days (up to 5 days per year) for every year of service with us.
* Two paid days for humanitarian activities.
* Lifetime access to language courses through Mondly.
* Employee events and team activities, including M-Days, Christmas party, and team building events.
* Growth and development opportunities within an internationally expanding organization.
* Access to certified psychologists for personal and professional growth.
* Gift vouchers for special occasions, including birthdays and anniversaries.
Please submit your CV and let's discuss how you can become a part of our vibrant team!
We believe that a diverse and inclusive workplace fosters creativity, innovation, and productivity. We welcome candidates from various backgrounds, cultures, life preferences, and experiences.