PAt Bloq.it, we’ve created the world’s leading smart locker solution, addressing online delivery challenges by enabling easy participation, reducing costs, and promoting sustainability. /ppAfter experiencing 1000% growth over three years, we are now the fastest-growing smart locker company globally and one of Europe's fastest-growing scale-ups. /ppWe are seeking a Senior Operations Manager - Italy to join our innovative team as our new #bloqstar. This role aims to bridge our central operations with our local Italian team. The ideal candidate is an operational expert with experience in service-oriented industries (e.g., delivery, shared mobility) who excels at managing processes and reporting. This field-oriented role requires adaptability and a hands-on approach to ensure smooth operations. /ppbResponsibilities include : /b /pulliManaging operational teams and processes for smooth daily operations; /liliProviding detailed reports and acting as the liaison between local and central teams; /liliHandling hands-on operational tasks with attention to detail; /liliRegularly visiting the field to report and resolve on-the-ground challenges; /liliCoordinating and supporting local teams to ensure consistent service delivery; /liliIdentifying and implementing operational process improvements; /liliMeeting operational metrics and goals, with regular progress reporting. /li /ulpbRequirements : /b /pulli5+ years of experience in operations management, preferably in delivery, mobility, or logistics; /liliStrong understanding of post-sales service operations and workflow optimization; /liliExcellent communication skills for clear reporting and effective liaising; /liliProficiency in English and Italian; /liliProven team and process management skills, with hands-on involvement; /liliAdaptability and proactivity, with willingness to engage in fieldwork; /liliAnalytical mindset with experience tracking and improving KPIs; /liliKnowledge of smart locker systems or logistics technology; /liliUnderstanding of local logistics and post-sales processes; /liliExperience scaling operations in a growing company. /li /ulpbBenefits of joining us : /b /pulliThe chance to contribute to innovative solutions in the smart locker industry; /liliA dynamic, fast-paced environment fostering innovation, collaboration, and learning; /liliCompetitive salary and benefits tailored to your experience; /liliOpportunity to make a tangible impact supporting our mission for affordable and sustainable solutions. /li /ulpIf you are a passionate operations expert ready to shape the future of smart locker solutions, Bloq.it welcomes you. Join our team of #bloqstars and help us redefine last-mile delivery! /ppJ-18808-Ljbffr /ppJ-18808-Ljbffr /ppOperation Manager • Abruzzo, Pescara, Italia /p #J-18808-Ljbffr