Overview Expert Produit (h / f / d) at Merbag S.A., Luxembourg. Merbag S.A. is a partner of Mercedes-Benz in Luxembourg, with around 600 employees across 5 sites. Responsibilities Act as an interface between the client and the salesperson; often the first point of contact in the showroom, establish conversation, capture client wishes and create a welcoming atmosphere. Represent the company and the Mercedes-Benz brand outside of the premises at events or roadshows. Support the sales team in the process of selling new cars by: Offering competent advice on equipment, usability and features of vehicles and highlighting the available technologies to customers. Assisting vehicle trials and identifying potential customer needs to be addressed in sales discussions or when preparing offers. Being present in the showroom and assisting hosts; welcoming clients and directing them to the appropriate interlocutor in a responsible manner. Acting as a recognized point of contact for the sales and service team for technical questions, in particular for Mercedes-me-connect. Your Profile / Qualifications Completed vocational training, preferably with customer contact (technical or commercial knowledge is an advantage). Excellent interpersonal skills with strong customer service orientation. Very good knowledge of German, French, Luxembourgish and English. Professional, friendly and confident presentation, with a neat appearance. High availability and a strong interest in active, autonomous learning. Autonomous way of working. Affinity with digital communication tools, including social media. Valid driving license. What We Offer Permanent contract (unlimited) Job security in a multicultural environment Excellent opportunities for training and development Challenging responsibilities in a varied domain Attractive corporate benefits program, such as a birthday bonus after the 5th year of service Leasing offers and employee discounts on vehicles and after-sales services Positive corporate culture with strong values Contact You’re interested? Apply now! Contacts for questions Mélanie Neves - Human Resources Lorraine Gomis - Human Resources J-18808-Ljbffr J-18808-Ljbffr