OverviewAs DSA Manager you lead a Delivery Solution Architect team in the SEMEA region, shaping post‑sales delivery strategy with Sales, Pre‑Sales, FDE and Partners. You drive adoption and ROI for major customers by combining commercial acumen with deep technical expertise across Databricks products. You report to the SEMEA SSA & DSA leader and act as a technical sponsor and thought leader for selected customers. You also build assets to mature the DSA practice and improve delivery effectiveness.Retribuzione / BenefitsLead and manage a diverse team of Delivery Solution Architects to achieve growth, career development and hiring goalsSet an example by leveraging AI tooling to deliver executive‑level thought leadership discussionsAllocate accounts and distribute work to optimize coverage and balance for the teamFoster customer‑obsessed engagement by understanding client goals and use cases with Databricks technologyCollaborate with Sales, Pre‑Sales and FDE to accelerate customer growthSupport risk mitigation and elevate issues as needed to protect customer successMonitor customer progress, forecast growth, and guide team activitiesContribute to improving internal processes and customer success offeringsPromote cross‑functional programs, plans, and documentationResponsabilità10+ years of experience in a customer‑facing roleExperience leading a team of pre‑ or post‑sale consultants/solution architects, technical account managers or customer success engineersExperience in Cloud, Data, AI domainsExperience delivering workloads or data products into production in roles such as delivery architect, project manager, DevOps, or service/product ownerFamiliarity with business issues and big data use cases across industriesFluent in Italian and English; additional regional languages advantageousBased in Milan or within 1 hour commute
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