PpIf you are a professional looking for an opportunity to grow your career, our bService Engineering Team Leader /b role offers the chance to lead a dynamic team while driving operational excellence and customer satisfaction. /p pBased in bSeregno /b, Italy, you will provide direct supervision to service engineers, guide them in resolving technical challenges, and ensure projects are delivered on time and to the highest standards. This position combines leadership, technical expertise, and collaboration across teams to deliver exceptional service to our customers. /p h3In This Role, Your Responsibilities Will Be: /h3 ul lipAssign and schedule tasks for the service engineering team to ensure timely and quality delivery. /p /li lipMonitor team performance, including utilization, customer satisfaction, and service quality. /p /li lipActively support the team by performing tasks alongside them when needed. /p /li lipEnsure service jobs meet all requirements, deliverables, and schedules. /p /li lipOversee certification, training, and development for service engineers. /p /li lipEnsure compliance with Emerson’s business processes, including documentation, timesheets, and site visit reports. /p /li lipPromote adherence to Health, Safety, and Environment (HSE) policies and standards. /p /li lipSet clear goals, manage results, and fulfill HR responsibilities for your team. /p /li lipManage orders and maintenance contracts for specific customers, including cost control and change order management. /p /li lipFoster strong customer relationships and maintain financial accountability for contracts. /p /li /ul h3Who You Are: /h3 pYou build trust through integrity and transparency, ensuring your team and customers feel supported and respected. You communicate effectively, tailoring your message to different audiences and fostering collaboration across departments. You adapt quickly to changing situations, maintaining focus and composure while driving results. You are action-oriented, eager to learn, and committed to developing both yourself and your team to achieve success. /p h3For This Role, You Will Need: /h3 ul lipBachelor’s degree in Engineering (such as control engineering, computer science, or electronics) or equivalent practical experience. /p /li lip+ years of experience in automation and control systems within process industries within similar positions. /p /li lipStrong verbal and written communication skills in Italian and English. /p /li lipAbility to travel and work at customer sites as required. /p /li lipProject management skills and a valid driver’s license. /p /li /ul h3Preferred Qualifications That Set You Apart: /h3 ul lipFamiliarity with Emerson’s systems, products, and services. /p /li lipRelevant certifications for service engineering tasks performed on-site. /p /li lipExperience working with pharmaceutical customers and understanding GMP standards. /p /li /ul h3Our Culture and Commitment To You: /h3 pAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. /p /p #J-18808-Ljbffr