PResina Partners is supporting a leading Italian bengineering plastics compounder /b in the search for a bTechnical Assistant /b to strengthen their customer support, troubleshooting, and application engineering activities. /ppbr/ppbr/ppbThe company: /b /ppA compact, agile plant specialising in engineering plastics and custom compounds for injection moulding applications. /ppbr/ppBuilt on strong technical know-how and tight collaboration between production, QC, and technical management, the company is entering a phase where customer support needs to scale. /ppbr/ppbr/ppbThe role: /b /ppA hybrid position combining technical service, process troubleshooting, and basic formulation adjustment: ideal for someone who enjoys being in the field, solving issues, and acting as a bridge between factory and customers. /ppbr/ppYou will support clients during injection moulding (and occasionally extrusion), diagnose problems, guide parameter optimisation, and contribute to product customisation when needed. /ppbr/ppbr/ppbKey responsibilities: /b /pulliManage and support an existing customer portfolio through on-site visits, troubleshooting, and after-sales follow-up /liliProvide technical assistance to customers for injection moulding processes /liliDiagnose issues related to materials, parameters, machine setup or process conditions /liliSupport pre-sales activities (material tests, trials, sampling, customer evaluations) and provide post-sales assistance (corrective actions, technical reports, etc.) /liliCollaborate with RD and production to develop tailored solutions or adjust base formulations (fibreglass, fillers, additive levels, process parameters) /liliAct as the interface between production, laboratory teams, and customers /liliParticipate in fairs, technical events, and regular client visits (mostly Italy; some occasional international travel involved) /li /ulpbr/ppbr/ppbWhat we’re looking for: /b /pullib5+ years of experience /b in similar roles /liliSolid knowledge of bpolymer materials /b and binjection moulding /b (extrusion is a plus) /lilibField experience /b supporting customers (not laboratory roles only) /liliConfidence badjusting formulations /b and understanding key process variables /liliFluent bItalian /b and good command of bEnglish /b /li /ulpbr/ppbr/ppbPreferred backgrounds: /b /pulliEngineering plastics compounders /liliInjection moulders /liliPlastics distributors with technical service teams /li /ulpbr/ppbWhy apply /b /pulliJoin a technically strong, Italian compounding plant, with direct access to decision-makers /liliHybrid, hands-on role without corporate bureaucracy /liliCompetitive package: €45–60k based on seniority + company car + tailored bonus /li /ulpbr/ppbLocation presence: /b /ppBase: bNorthern Italy /b /ppPresence expectations: b2-3 days/week /b /ppbr/ppResina Partners is a boutique recruitment firm specialised in the plastics industry. /pp Follow us to stay updated on new roles across the European plastics market. /p