Ph3Company Description /h3 pFounded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we’re all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience. /p pMama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. /p pOur commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender‑neutral, so the masculine gender is used here to lighten the text. /p h3Job Description /h3 pWould you like to do the opening of our Mama Shelter Lake Como in Italy? As General Manager, you are the inspiration for your team to create a positive and stimulating environment focused on teamwork. You are the leader of a team of one hundred people whose mission is to provide customers with an exceptional Mama experience through a welcoming, quirky and friendly atmosphere that you create. Mama must be in good hands with you. You will also develop special relationships with customers and local businesses by delivering the Mama experience to them as well. While maintaining high standards in our rooms and services, you ensure the profitability of Mama through revenue generation and cost control. Behind the scenes, you analyse sales figures and control expenses. You manage and forecast budgets, as well as financial plans. In order to achieve these objectives, you collaborate with headquarters especially on reporting results, as well as e‑marketing and media campaigns. /p h3Qualifications /h3 ul liYou have an ability to adapt to all challenges, remaining calm in an offbeat environment with a large customer flow. /li liYou have had a similar experience with team management of at least 100 people. /li liYou know how to identify talents and develop them; red chair and buzzer: it’s your turn! /li liYou are flexible in your schedule. Your working hours will be determined according to the needs of the business. /li liYou want to be at the heart of the action with your team, and not alone at your desk. /li liYou have a knack for business development and you’re an experienced Manager. /li /ul h3Your Little Extras /h3 ul liYou are not afraid to roll up your sleeves do the dirty work. /li liYou develop talents to support the growth of the Mama Shelter Group. /li liIt’s not just the results that drive you, your team and your customers are your priority. /li /ul h3Additional Information /h3 p1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus: After the successful telephone interview, we will see you at Mama, be ready! (chorus x2 depending on the position). Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome. /p /p #J-18808-Ljbffr