Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group's current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.
ABOUT THE PROPERTY
Cloud 7 Hotel Colere, Italy
Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm.
KEY RESPONSIBILITIES:
* Greet and seat guests, ensuring a welcoming atmosphere.
* Contribute to establishing the food & beverage outlets as a key destination by delivering tailored service to Cloud 7 hotel Colere guests and daily ski visitors.
* Ensure excellence in service quality, and adherence to Kerten Hospitality's brand standards.
* Process bills and handle payments accurately.
* Maintain cleanliness and organization of dining and service areas, ensuring readiness for each service period.
CONNECTION
* Build rapport with guests by being attentive, approachable, and professional.
* Anticipate customer needs and respond promptly to enhance the dining experience.
* Collaborate with kitchen and bar teams to ensure seamless service.
INNOVATION
* Identify opportunities for improvement in operations.
* Stay ahead of industry trends, introducing innovative concepts and creative dining experiences.
CURATION
* Adapt quickly to customer preferences and special requests.
* Uphold the restaurant's brand values through consistent and polished service.
LEADING THE WAY
* Ensure compliance with health & safety regulations, setting the benchmark for best practices.
* Take initiatives to resolve customer concerns efficiently and effectively.
EXPERIENCE & SKILLS
* Previous experience in F&B, experience in a ski resort in Europe is highly desirable.
* Fluent in English and Italian.
* Food handling certificate is desired.
* Knowledge of restaurant management software, POS systems, and MS Office Suite is desirable.
* Strong communication and interpersonal skills.
* Ability to multitask and work in a fast-paced environment.
* Flexibility to work various shifts as per the management needs.
* This opportunity is part-time.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
Job Type: Full-time
Application Question(s):
* What is your monthly net salary expectations? (EUR)
Language:
* italian (Required)
* english (Required)