Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region. ABOUT THE PROPERTY Cloud 7 Hotel Colere, Italy Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm. KEY RESPONSIBILITIES: - Greet and seat guests, ensuring a welcoming atmosphere. - Contribute to establishing the food & beverage outlets as a key destination by delivering tailored service to Cloud 7 hotel Colere guests and daily ski visitors. - Ensure excellence in service quality, and adherence to Kerten Hospitality's brand standards. - Process bills and handle payments accurately. - Maintain cleanliness and organization of dining and service areas, ensuring readiness for each service period. CONNECTION - Build rapport with guests by being attentive, approachable, and professional. - Anticipate customer needs and respond promptly to enhance the dining experience. - Collaborate with kitchen and bar teams to ensure seamless service. INNOVATION - Identify opportunities for improvement in operations. - Stay ahead of industry trends, introducing innovative concepts and creative dining experiences. CURATION - Adapt quickly to customer preferences and special requests. - Uphold the restaurant’s brand values through consistent and polished service. LEADING THE WAY - Ensure compliance with health & safety regulations, setting the benchmark for best practices. - Take initiatives to resolve customer concerns efficiently and effectively. EXPERIENCE & SKILLS - Previous experience in F&B, experience in a ski resort in Europe is highly desirable. - Fluent in English and Italian. - Food handling certificate is desired. - Knowledge of restaurant management software, POS systems, and MS Office Suite is desirable. - Strong communication and interpersonal skills. - Ability to multitask and work in a fast-paced environment. - Flexibility to work various shifts as per the management needs. - This opportunity is part-time. JOINING OUR TEAM MEANS Competitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. Application Question(s): - What is your monthly net salary expectations? (EUR) Language: - italian (required) - english (required)