Ph3Regional Manager - Italy (6 month FTC) /h3 p(Ideally located in North East - Bergamo, Brescia, Cremona, Veneto) /p pWe are seeking a recent graduate who has gained hands‑on experience as a Store Manager or Shift Supervisor during their studies – ideally within the restaurant or retail sector. This is an excellent opportunity to step into a field sales role with a globally recognised sushi brand. /p h3The Goal /h3 pThe aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout the network. Reporting to the Head of Regional Managers, you will be targeted on driving like‑for‑like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas, and sensing the opportunity for growth and improvement within your allocated region. /p h3Working Relationships /h3 pDepartment – Regional Management. /p pReporting to – Head of Regional Management /p pDirect reports – None. /p pWorking with (external and internal relationships) – Franchise Partners, Retail Partners, Head of RM, Country Manager, Quality, Marketing, Finance, Partnership, Owned Kiosks /p h3Travel Involved /h3 p80% of time will be based in the field supporting point of sales – travel by car, train and plane could be required at any time. Depending on the geography of your region, you may stay one or two nights per week away from home. /p h3What You'll Do /h3 ul liGuarantee performance delivery of individual points of sale in your region /li liCoach and support your region of franchise partners to operate in the most cost‑efficient way possible and to deliver maximum profitability for their business /li liImplement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on its region. /li liEnsure information is clearly communicated between KellyDeli head office and sales outlets, give meaning to the objectives and plans commercial / marketing / quality. /li liEnsuring the customer satisfaction of our consumers is key and is at the heart of point of sale actions. /li liBeing the key contact for the retailer at local and regional level. /li liResponsible for the renewal of existing contracts with the retailer /li liBe a source of information on new retail concepts, developments in the retail sector and competitors. /li /ul h3Driving Performance /h3 ul liTo drive sales revenues by detailed management of all kiosk KPIs to include: /li liL4L performance metrics – total revenue /li liRange / variety analysis and implementation of correct product mix /li liWaste management to maximize product availability /li liTrack TOP 20 best sellers availability /li liAverage transactional value /li liMarketing campaign participation results 90% /li liCheck the quality of product. (Visual and Weight) /li liCheck the respect of the recipes ( Weight) to control COGS /li liEnsure that the tasting in place twice a day /li liControl the hygiene basics rules during your visit /li liControl that all the partner team is wearing Uniform, gloves and Kmask. /li liEnsure Partners utilise production management techniques to increase overall revenues of their assigned kiosks through analysis of peak times and individual product demand /li liEstablish proactive sales activities in all kiosks within their region such as: 2 tastings per day, plus high levels of customer interaction at all other times. /li liHelp create and implement comprehensive sales training programs to motivate Partners to increase sales using proven sales techniques on a team or individual basis. /li liOrganise internal sales competitions to increase partner engagement of sales measurement and activities /li liEnsure all Franchise partners have completed sales and customer experience and tasting training on the e-learning platform /li /ul h3Retail Relationship Management /h3 ul liGeneral business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues). /li liConduct one / two retailer business reviews per year per retailer /li liBe the Sushi Daily brand representative at the local level with retailer /li licommunicating important updates, performance success and marketing plans etc. /li liWork closely with our retailers to ensure and protect brand consistency at all levels /li /ul h3Franchise Partner Relationship Management /h3 ul liEnsure you visit each of your franchise partners once a month /li liEach visit is recorded in GEMBA /li liGain the trust of our franchisees and do your upmost to ensure they’s job satisfaction. /li liSpend time on your visits coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance /li liConduct a business review with your franchise partners twice a year and a follow up action plan /li liAssure the respect of the global contract agreement at the local level. /li liMeaningful introductions of new partners into retail management to ensure relationships get off to a strong start. /li liMake sure training around store regulation has been followed with success. /li liBe involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk take overs by new partners. /li /ul h3Brand Excellence /h3 ul liCarry out monthly store visits to your franchise partners /li liCoach partners on corrective actions where quality may have slipped, make sure they understand the reasons behind this. /li liCheck marketing campaigns are being deployed correctly across your region’s kiosks to achieve a participation rate of 90% for your region /li liMake sure that our global company standards of performance are followed and implemented. /li liEnsure your franchise partners have completed the Compliance and product and standards elearning modules /li /ul p(This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role). /p h3Benefits /h3 ul liSushi Allowance /li liWellbeing Allowance /li liBirthday off /li li25 days annual leave (with national holidays on top) /li liLate starts early finish X6 of each /li liHealth Insurance /li liCare allowance /li /ul /p #J-18808-Ljbffr