Social network you want to login/join with: Client: Gi Group Location: Aviano (Pordenone) Job Category: Other EU work permit required: Yes Job Reference: 907746229547853414433711 Job Views: 2 Posted: 16.05.2025 Expiry Date: 30.06.2025 Job Description: Grafton ICT, a specialization dedicated to enhancing candidates' experiences, skills, and potential in AI, Data, Cybersecurity, Cloud, ERP & CRM, Systems and Infrastructure, IMAC, and Development, is seeking candidates for the following role: Help Desk / Assistance PDL and Routing - Aviano (Pordenone) This role involves internal support (Data Center) for an IT assistance service in the Regional Public Administration - Friuli area. The requirements for this role include: Technical diploma (essential), preferably with specialization in IT Medium seniority, with 3-5 years of help desk experience in IT, ideally familiar with ITIL framework Skills in Microsoft Windows, mobile OS iOS and Android, Level 1 network Ability to assist users with on-the-job training during change events Teamwork skills for utilizing and updating a project-related KBase Work location: Aviano (Pordenone) - On-site work with short-term travel availability within the territory Employment: Permanent, with direct hiring, CCNL Metalmeccanico classification, RAL: €25,000 meal vouchers Urgency of recruitment is high. If you believe you have the skills and attitude for this role, please send us your application! Grafton is a global brand involved in professional recruitment for Gi Group Holding, Italy's leading multinational employment agency and a major player in HR services worldwide. The offer is open to all qualified candidates, respecting Legislative Decree No. 198/2006 and subsequent amendments, as well as Legislative Decrees Nos. 215 and 216 of 2003 regarding equal treatment. Candidates are invited to read the privacy policy pursuant to Articles 13 and 14 of EU Regulation 679/2016 at https://it.grafton.com/it/privacy-candidati (Ministry authorization of 15/04/2014, Prot. N: 39/4903). J-18808-Ljbffr