Ph3Job Overview /h3pHotel Carasco and Team is redefining authentic hospitality as a traditional ****'s Grand Dame evolves into a lifestyle destination with an effortless, modern charm.
Located in picturesque Lipari, the property features 88 rooms and suites, a restaurant, a pool, additional FB outlets, and a direct beach with private access to the sea.
Our mission is to offer guests conviviality and experiences that showcase the diverse cultural and natural beauty of the Aeolian Islands.
/ph3Responsibilities /h3ulliOversee daily hotel operations, ensuring the highest level of customer satisfaction and maintaining seamless service delivery.
/liliManage staff across various departments, develop and implement operational strategies, and provide employee training to maintain quality standards.
/liliCollaborate with department heads to track performance metrics and continually improve the guest experience.
/li /ulh3Qualifications /h3ulliStrong background in Operations Management, with experience overseeing hotel departments and managing daily workflows.
/liliProven ability to deliver excellent Customer Service and drive Customer Satisfaction, ensuring a world-class guest experience.
/liliExcellent communication skills, including the ability to effectively engage with team members, guests, and stakeholders.
/liliExperience in training and developing staff to achieve high standards in service and professionalism.
/liliProblem-solving abilities and adeptness in handling challenges in a fast-paced hospitality environment.
/liliFamiliarity with hospitality industry software and operational systems is an advantage.
/liliItalian speaking is a must.
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